What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners. At FreshDrop Professional Cleaning Agency, we use cookies to improve your browsing experience, analyze site traffic, and personalize content.

These cookies are essential for our website's core functionality and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work as a result.

How We Use Cookies

FreshDrop uses several types of cookies to enhance your experience on our website. These cookies serve various purposes, from remembering your preferences to helping us understand how our site is being used.

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You may opt out of these cookies, but this may affect the functionality of our website.

• Security Cookies: Protect our website from malicious attacks and unauthorized access attempts.
• Session Management: Maintain your login status and shopping cart contents during your visit.
• Load Balancing: Ensure optimal website performance by distributing server load efficiently.
• Cookie Consent: Remember your cookie preference settings to avoid repeated consent requests.

Performance & Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve our website's performance and user experience.

• Google Analytics: Tracks website usage patterns, visitor demographics, and popular content.
• Heat Mapping: Shows us which areas of our website receive the most engagement.
• Performance Monitoring: Identifies slow-loading pages and technical issues.
• A/B Testing: Helps us optimize website design and content based on user behavior.

Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

• User Preferences: Remembers your language selection and display preferences.
• Chat Widgets: Enables live chat functionality for customer support.
• Social Media Integration: Allows you to connect with us on social media platforms.
• Booking History: Remembers your service preferences and previous bookings.

Marketing Cookies

These cookies are used to track visitors across websites to display relevant advertisements and measure campaign effectiveness. They help us understand which marketing channels bring the most value to your business.

Managing Your Cookie Preferences

You have several options for managing cookies on your device. You can choose to accept all cookies, reject non-essential cookies, or customize your preferences according to your needs.

Browser Settings

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies, or to alert you when cookies are being sent. The methods for doing so vary from browser to browser, and from version to version.

Popular Browser Instructions:

• Google Chrome: Settings → Privacy and security → Cookies and other site data
• Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Microsoft Edge: Settings → Site permissions → Cookies and site data

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We use services provided by Google Analytics, Facebook Pixel, and other trusted partners to help us deliver better services and improve our marketing efforts.

Google Services

We use Google Analytics and Google Ads to understand how visitors use our website and to display relevant advertisements. Google's privacy policy explains how they handle your information.

Social Media Platforms

Our website includes social media sharing buttons and social media plugins that may set cookies to help share content across social networks effectively.

Cookie Retention Periods

Different cookies are stored for different periods of time, depending on their purpose and your preferences.

Your Rights and Choices

Under privacy regulations, you have the right to control how your personal data is collected and used through cookies. This includes the right to opt-out of certain types of data collection and processing.

Your Rights Include:

• Right to Information: You have the right to be informed about how cookies are used on our website.
• Right to Consent: You can choose which cookies to accept, except for essential ones.
• Right to Withdraw: You can withdraw your consent at any time by updating your cookie preferences.
• Right to Access: You can request information about the cookies we have placed on your device.
• Right to Erasure: You can request that we delete certain cookies from your device.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and related technologies. Your continued use of our website after any changes indicates your acceptance of the updated policy.